ConvertPDF Pro
Log In
Sign Up

Privacy Policy

Effective Date: 09.12.2023

Your privacy is critically important to us. At ConvertPDF Pro, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this document carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Identification Information: Name, email address, phone number, and payment information when you create an account or purchase services.
  • Non-Personal Identification Information: Browser type, device type, operating system, and IP address.
  • File Data: Uploaded documents for conversion purposes. These files are deleted automatically after processing.
  • Cookies and Tracking Technologies: We use cookies to enhance user experience and collect data about usage patterns.

2. How We Use Your Information

The information we collect is used to:

  • Provide, operate, and maintain our services.
  • Process transactions and deliver converted files.
  • Improve our website and enhance user experience.
  • Send important updates, such as service-related announcements or policy changes.
  • Ensure the security and integrity of our platform.
  • Comply with legal obligations and enforce our terms and conditions.

3. Data Retention and Deletion

We are committed to minimizing the data we retain:

  • File Data: Uploaded files are deleted automatically after processing and are not stored on our servers beyond the necessary duration.
  • Account Information: We retain account data until the account is deleted by the user or as required for legal and compliance purposes.

If you would like us to delete your personal data, you can contact us at [email protected].

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share information with:

  • Service Providers: Trusted third-party vendors who assist in operating our services, such as payment processors and cloud storage providers.
  • Legal Authorities: When required to comply with legal obligations, enforce our terms, or protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

5. Data Security

We take the security of your information seriously and implement industry-standard measures to protect your data:

  • Encryption of data in transit and at rest.
  • Secure servers and firewalls to prevent unauthorized access.
  • Regular security audits and vulnerability assessments.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

As a user, you have certain rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request that we update or correct inaccurate information.
  • Deletion: Request the deletion of your personal data.
  • Portability: Request a copy of your data in a machine-readable format.
  • Object to Processing: Opt out of specific types of data processing.

To exercise these rights, please contact us at [email protected].

7. Cookies Policy

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we discover that we have collected information from a child, we will delete it immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries outside of your own. We take appropriate measures to ensure your information remains protected, complying with all applicable laws and regulations regarding cross-border data transfers.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for trusting ConvertPDF Pro with your document conversion needs.